Frequently Asked Questions
Everything you need to know about our curated vintage home collections.
How do you ensure the authenticity of your vintage items?
Every piece at The Urban Vintage Affair is hand-selected and rigorously inspected by our experts. We verify age, materials, and provenance to ensure you are receiving a genuine piece of history for your home.
What are your shipping rates for fragile home decor?
We offer tiered flat-rate shipping based on size and weight. Large or exceptionally fragile items are shipped via specialized white-glove couriers to ensure they arrive in pristine condition.
Can I return a vintage item if it doesn't fit my space?
Yes, we offer a 14-day return policy. Items must be returned in their original condition. Please note that return shipping costs for large furniture items are the responsibility of the customer.
Do you ship internationally?
We currently ship to North America, Europe, and Australia. International shipping rates and customs duties are calculated at checkout based on your specific location.
Are the items cleaned or restored before sale?
We aim to preserve the original patina and character of our vintage goods. While all items are professionally cleaned, we only perform minor structural restorations to maintain the item's historical integrity.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer interest-free installment plans through Klarna for larger furniture purchases.