Returns & Exchanges
At The Urban Vintage Affair, we want you to cherish your unique home finds; if a piece isn't the perfect fit for your space, we offer a 14-day return window for all vintage and antique items. Please ensure items are returned in their original condition and packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer service team within 14 days of receiving your item to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully repack your vintage item in its original protective materials to prevent damage during transit, as fragile home decor requires extra padding.
- 3.Shipping and Tracking
Affix the provided return label or use a tracked courier service of your choice to send the package back to our London studio.
- 4.Inspection and Refund
Once our specialists verify the item's condition, we will process your refund to the original payment method within 5-7 business days.